Who we are

Teddy Fisher reg. from April 2019 in the United Kingdom, based in Stoke on Trent.

Our website address is: https://teddyfisher.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example,

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Data Collection

Caldera Forms stores a record of all form submissions. Your data may be deleted by the site administrator. You may request a report of saved data related to your email address.

Caldera Forms stores data only briefly for each submission. Uploaded media files may remain on the server.

 Storage and Processing of Customer Data

Zenstores may retain certain Customer Data to enable various features and functionality of the Service, including the resending of Customer Data to Zenstores owned products, and third parties at Customer’s discretion.

Zenstores exclusively retains and processes our Customers customer data on behalf of our customers.

By using Service, Customer acknowledges that Customer Data transmitted through the Service may be stored and processed by Zenstores within the European Union or in other countries that are Privacy Shield certified in which Zenstores or its subcontractors maintain facilities.

For more information about this please visit the Zenstores Privacy Policy here: www.zenstores.com/privacy/

    5.b Right to data

Right to request data

    Any data entered in your live account database or uploaded to the Service remains yours at all times and can be supplied if needed as a digital file upon request.

    5.c Right to deletion

Any data entered in your live account database or uploaded to the Service remains yours at all times and can be anonymised or deleted at your request.

Please find more detail about our policies regarding ‘Right to data’ on our privacy policy: www.zenstores.com/privacy/ or alternatively contact us at support@zenstores.com and mark FAO of Data Controller

    5.d Data Protection

Zenstores as a data controller

Mechfeed (T/A Zenstores), is the controller of your personal information for purposes of European data protection legislation (GDPR). Our Data Protection Officer can be reached at support@zenstores.com.

For more information about this please see our Privacy Policy: www.zenstores.com/privacy/

Zenstores as a data processor

To the extent that Zenstores is a Data Processor in respect of any Personal Data Processed by it under this Agreement.

Zenstores shall only Process Personal Data as is necessary to perform its obligations under this Agreement and ensure that such data shall be held and Processed only in accordance with the agreed terms of service.

Zenstores puts in place and at all times maintain appropriate technical and organisational measures against unauthorised, accidental or unlawful access to the Personal Data.

APC Overnight Courier

(a) The Customer provides personal data (as defined in the General Data Protection Regulation 2016, and the Data Protection Act 2018, as amended or replaced) of Consignees and other individuals to APC and the Carrier in order to facilitate the carriage of goods.

(b) In relation to any personal data provided by the Customer:

(i) The Customer warrants, undertakes and represents that the personal data is accurate and it may lawfully share the personal data with the Carrier as envisaged in accordance with all applicable laws, and APC and the Carrier’s use of such personal data as anticipated by these Conditions of Carriage or the APC Privacy Policy and/or Member Depot Privacy Policy, as applicable, shall not put APC or any Member Depot in breach of any applicable laws; (ii) To the extent the personal data includes telephone number and email address of the Consignee, the Customer has made the Consignee aware that such details may be used by APC or the Carrier to enhance the delivery process for the Consignee and it will use notifications for that purpose. This may involve the Company sharing such details with limited third parties for the provision of the carriage of goods. 

(c) APC and the Carrier may process the personal data for the purposes of providing the carriage of goods and as anticipated by the APC Privacy Policy or the Member Depot Privacy Policy, as applicable, and may share the personal data with its agents or subcontractors or affiliates or other third party service providers for the purpose of providing the carriage of goods and informing the development of services offered now or that may be offered in the future. 

Parcel2Go Shipping company for full policy please go to Privacy Policy

Some data may be shared with other services including [list services such as MailChimp, PayPal]